Last updated: January 1, 2024
This Privacy Policy describes how Local Plumbing Co. ("we," "us," or "our") collects, uses, and shares information when you visit our website at www.ridgelinecontracting.com or contact us through our contact form.
1. Information We Collect
We collect information you provide directly to us, including when you:
- Fill out our contact or quote request form
- Call us by phone
- Send us an email
The information we may collect includes your name, phone number, email address, town or city, and a description of the service you're requesting.
We do not use tracking pixels, advertising networks, or behavioral analytics tools on this website. We do not collect credit card or payment information through this website.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your quote request or inquiry
- Schedule and coordinate service appointments
- Follow up regarding work we have performed
- Communicate with you about your project
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Contact Form & Third-Party Form Processing
Our contact form is processed by Formspree (formspree.io), a third-party form handling service. When you submit the contact form, your submission is transmitted to Formspree's servers before being forwarded to us. Formspree's privacy policy is available at formspree.io/legal/privacy-policy. We only use the information Formspree forwards to us to respond to your inquiry.
4. Cookies
This website does not use cookies for tracking or advertising purposes. If we use any cookies at all, they are strictly functional (for example, to maintain form state) and do not track you across other websites.
5. Website Analytics
If we use web analytics (such as Google Analytics), it is used only to understand aggregate traffic patterns — such as how many visitors come to the site and what pages they view. This data is anonymous and is not linked to individual identities.
6. Data Retention
We retain contact information you provide for as long as necessary to fulfill your service request and for reasonable follow-up communication. We do not store your information in databases beyond what is necessary for normal business record-keeping.
7. Children's Privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
8. External Links
This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Ask questions about how your information is used
10. Security
We take reasonable precautions to protect information you submit to us. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of this website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Local Plumbing Co.
Millbrook, NH
Phone: 555-743-8820
Email: info@ridgelinecontracting.com